Vodafone announces today that seven of its European operators now offer visiting Vodafone customers the ability to top up their pre-paid mobile phones when abroad. More than 44 million Vodafone customers are now able to use local Vodafone vouchers to top up abroad. Additional Vodafone operators will offer this service in the near future. Vodafone pre-paid customers who run out of credit whilst abroad now have the security of knowing that they can purchase vouchers to top up their phone in any one of over a quarter of a million retail outlets across seven countries: Germany, Greece*, Ireland, Italy, Portugal, Spain and the UK.
The top up method is the same as the home experience: customers simply buy a voucher with cash locally and dial the same top up number as they would at home. Furthermore, the free top up call will take place in the customer’s own language. Travelling or holidaying Vodafone pre-paid customers can already use their mobiles to talk and text seamlessly in up to 19 Vodafone and affiliated networks with more networks being added all the time. Thomas Geitner, Chief Executive, Global Products and Services, Vodafone, said: “Being able to top up your pre-paid phone with cash whilst abroad demonstrates how Vodafone is leading the market in continually expanding mobile services which address the desires of our customers. “All of our services are designed to be easy to use in a borderless world. Our pre-paid customers can already use their mobiles when abroad as if they’re using them at home. Now they can top up just as easily, enabling them to stay connected while on holiday.”
